Poor communication within company.
Easy to find and very welcoming! Reasonable rates for service.
He was off Monday, other tech tore apart computer than realized the prong was just bent!!! Apparently Joseph didn't leave any notes so they just took it apart to look for what I don't know.
Took laptop in because power jack had gotten damaged. Told Joseph to look at jack and that the prongs maybe we're just bent or needed repair or replacement. He said he would take a look at it today (Friday ) or Monday, give me an update, and order new jack if needed.
Other techs blamed Joseph for not leaving any notes and they couldn't change the billing. And I could talk to Tricia if I wanted to.
She wasn't available. ...
Receptionist was rude on phone when I called in for update. She said "it's standard to take apart laptop for any reason "
Charged me $85 for 30 second repair.
Applied Micro is a US Electronics Store based in Dodgeville, Wisconsin. Applied Micro is located at 326 N Iowa St, Dodgeville, WI 53533, USA.
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